Burnout or Disinterest? Learn the difference and find clarity in your work

At some point in recent history, the story that your work should be a fulfilling passion (so you’ll never work a day in your life) took hold of the public consciousness. People now believe that their work should fill an emotional space in their lives because of how much time you devote to work. This […]

How To Be a Different Employer 

and create a great place to work The cost of hiring and training the right employees can be a burden on small-to-medium-sized businesses. The cost of writing a job role, an advertisement, hiring an agency, and interviewing is calculated in terms of time and dollars. Retaining staff in small to medium-sized businesses can be challenging; […]

How does AI work? 

And how can AI technology be used for business? Artificial Intelligence (AI) refers to the simulation of human intelligence processes by computer systems. AI technologies enable machines to perform tasks that typically require human intelligence, such as learning, problem-solving, understanding natural language, and recognizing patterns. Here’s a simplified explanation of how AI works and its […]

Dealing with Stress in the Workplace

As people’s work and personal lives increasingly overlap, it can be difficult to set boundaries that allow for personal space. This constant intrusion can create a false sense of responsibility to be available at every hour, whether that be to a business, employer, family or friends. Many people express that they are overwhelmed, depressed and […]

How can an online business get customer word-of-mouth support?

Building customer word-of-mouth support for an online business involves creating positive experiences, encouraging engagement, and fostering a sense of community. Here are some strategies to help you achieve this: Provide exceptional customer service: Deliver excellent customer service at every touchpoint, from pre-purchase inquiries to post-purchase support. Respond promptly to customer inquiries, address concerns empathetically, and […]

Industry 4.0 and ECommerce

Industry 4.0, also known as the fourth industrial revolution, refers to the ongoing automation, data exchange, and interconnectivity in manufacturing technologies. It builds upon previous industrial revolutions, integrating digital technologies such as the Internet of Things (IoT), artificial intelligence (AI), cloud computing, and advanced robotics to create “smart factories” and optimize the production process. In […]

Workplace Options for Small Businesses

Even before the 2020 pandemic shifted the way people work, many businesses were exploring alternatives to the 9-5 office environment. In France, laws were introduced so workers could have protected time off, with strict restrictions around after-hours messaging to ensure optimal breaks for workers, while in other parts of the world, hard-won unionised protections were […]

How to Secure Your eCommerce Website 

Hacking continues to be an expensive issue for private and public enterprises. According to online data, the yearly average data breach cost in 2022 cost US$4.35 million, a 2.6% rise from 2021’s US$4.24 million. CISCO’s 2021 Cybersecurity Threat Trends research shows that phishing attacks are responsible for more than 80% of reported security incidents with […]

The Importance of QA Security Testing Web Applications

Web application security is often overlooked. Web vulnerability scanning needs to be part of the normal QA process when developing a web application. This is to ensure that an application is secure and safe, and also that the bugs and vulnerabilities are flagged as the security vulnerabilities that they are, not dismissing issues as minor […]